# BHP scales legal operations with embedded legal engineering

Tilt Legal embedded with an ASX-listed mining company’s legal ops team to improve reporting and automation, cutting a quarterly reporting cycle from weeks to days.

- Category: Customers
- Published: 17 Apr 2026
- Authors: Cooper Corbett, Oliver Tod, Isaac Wong
- Canonical URL: /updates/case-study-augmenting-legal-ops-with-legal-engineering

## Content

## Summary
**Tilt Legal** worked with a multinational ASX-listed mining company to extend the capacity of its legal operations team through embedded legal engineering support. The engagement delivered reporting dashboards, workflow automations, structured intake tools, and a custom matter management system, while reducing a quarterly financial reporting process from multiple weeks to a few days.
## Where the client started
This client already had an established legal operations team supporting a large in-house legal function of more than 100 people. That team also supported adjacent business functions that relied on legal processes, reporting, and coordination. The legal operations function was broad in scope and under constant delivery pressure.
The issue was capacity. The team needed more specialist support to keep serving the legal function and the broader business at the level expected of it. The work in front of them called for legal operations capability with technical depth. Many of the problems they needed to solve sat inside systems, workflows, and enterprise tooling. Progress depended on designing and delivering practical technical solutions that could fit the way legal work happened inside a large organisation.
The client also operated inside a demanding enterprise technology environment. Any solution had to meet the needs of the legal team, the legal operations team, IT, and procurement. That meant the work called for legal process understanding, technical design, implementation discipline, and the ability to deliver inside an existing corporate landscape.
## Working with Tilt
**Tilt Legal** joined the client as an embedded extension of the legal operations team. The role was to add capacity, delivery support, and legal engineering expertise that could carry work from concept through to implementation. That combination mattered because the client needed more than advice. They needed someone who could understand the operational problem, design the right response, and build working systems inside the environment they already had.
Across the engagement, **Tilt Legal** brought an engineering and developer mindset to legal operations work. That included designing and implementing Power BI dashboards for reporting, building Power Automate flows to reduce manual coordination, creating complex Nintex questionnaire forms, and delivering a custom matter management system on top of Microsoft Power Apps. **Tilt Legal** also supported financial reporting and data engineering work across corporate functions connected to the legal team.
The engagement depended on close collaboration with multiple stakeholders. Legal teams needed tools that reflected real legal work. Legal operations needed systems that improved visibility and reduced administrative load. IT and procurement needed solutions that fit enterprise requirements and could be supported properly inside the business. Tilt worked across those constraints and translated them into deliverable systems.
## The outcome
The client now has multiple solutions in active use across the business. Power BI dashboards support monthly reporting and improvement initiatives. Power Automate systems reduced routine email traffic between the legal team and the broader business. Structured forms improved how information is captured at the front end of legal processes. The custom matter management system gave the client a more tailored platform for managing legal work inside its Microsoft environment.
One of the clearest operational gains came through financial reporting and data analysis. **Tilt Legal** helped improve the process used to prepare quarterly budgets and quarterly financial results across corporate functions. Work that had previously taken multiple weeks could be completed in a few days. That change improved reporting speed and gave the team a more reliable basis for ongoing analysis.
The broader outcome was greater capacity inside the legal operations function. The client could take on more work, support more stakeholders, and deliver more effectively because the legal operations team had access to specialist legal engineering capability embedded alongside them. The solutions remain in use and continue to support reporting, workflow management, and legal service delivery.