# Legal Ops Kit

The TILT Legal Ops Kit is a practical guide to building a modern legal operations function, covering strategy, technology, process, and execution.

Use this index to browse 23 chapter and appendix pages from the Legal Ops Kit.

## Chapters

- [Chapter 1: The Legal Function](/docs/legal-ops-kit/chapter-1-the-legal-function.md)
  - HTML: /docs/legal-ops-kit/chapter-1-the-legal-function
- [Chapter 2: From Legal Department to Legal Operations](/docs/legal-ops-kit/chapter-2-from-legal-department-to-legal-operations.md)
  - HTML: /docs/legal-ops-kit/chapter-2-from-legal-department-to-legal-operations
- [Chapter 3: Measuring Maturity — Frameworks & Assessment](/docs/legal-ops-kit/chapter-3-measuring-maturity-frameworks-assessment.md)
  - HTML: /docs/legal-ops-kit/chapter-3-measuring-maturity-frameworks-assessment
- [Chapter 4: Building a Legal Ops Strategy](/docs/legal-ops-kit/chapter-4-building-a-legal-ops-strategy.md)
  - HTML: /docs/legal-ops-kit/chapter-4-building-a-legal-ops-strategy
- [Chapter 5: Structuring Your Legal Team](/docs/legal-ops-kit/chapter-5-structuring-your-legal-team.md)
  - HTML: /docs/legal-ops-kit/chapter-5-structuring-your-legal-team
- [Chapter 6: Leading Change in Legal](/docs/legal-ops-kit/chapter-6-leading-change-in-legal.md)
  - HTML: /docs/legal-ops-kit/chapter-6-leading-change-in-legal
- [Chapter 7: Service Delivery — Routing Work to the Right Provider](/docs/legal-ops-kit/chapter-7-service-delivery-routing-work-to-the-right-provider.md)
  - HTML: /docs/legal-ops-kit/chapter-7-service-delivery-routing-work-to-the-right-provider
- [Chapter 8: Managing External Providers](/docs/legal-ops-kit/chapter-8-managing-external-providers.md)
  - HTML: /docs/legal-ops-kit/chapter-8-managing-external-providers
- [Chapter 9: Managing Legal Spend](/docs/legal-ops-kit/chapter-9-managing-legal-spend.md)
  - HTML: /docs/legal-ops-kit/chapter-9-managing-legal-spend
- [Chapter 10: Designing Legal Workflows](/docs/legal-ops-kit/chapter-10-designing-legal-workflows.md)
  - HTML: /docs/legal-ops-kit/chapter-10-designing-legal-workflows
- [Chapter 11: Building a Legal Knowledge Base](/docs/legal-ops-kit/chapter-11-building-a-legal-knowledge-base.md)
  - HTML: /docs/legal-ops-kit/chapter-11-building-a-legal-knowledge-base
- [Chapter 12: Information Governance & Records Management](/docs/legal-ops-kit/chapter-12-information-governance-records-management.md)
  - HTML: /docs/legal-ops-kit/chapter-12-information-governance-records-management
- [Chapter 13: Measuring What Matters — KPIs & Data](/docs/legal-ops-kit/chapter-13-measuring-what-matters-kpis-data.md)
  - HTML: /docs/legal-ops-kit/chapter-13-measuring-what-matters-kpis-data
- [Chapter 14: Running Legal Projects & Programmes](/docs/legal-ops-kit/chapter-14-running-legal-projects-programmes.md)
  - HTML: /docs/legal-ops-kit/chapter-14-running-legal-projects-programmes
- [Chapter 15: Legal Technology — Stack, CLM & AI](/docs/legal-ops-kit/chapter-15-legal-technology-stack-clm-ai.md)
  - HTML: /docs/legal-ops-kit/chapter-15-legal-technology-stack-clm-ai
- [Chapter 16: Building Legal Capability](/docs/legal-ops-kit/chapter-16-building-legal-capability.md)
  - HTML: /docs/legal-ops-kit/chapter-16-building-legal-capability
- [Chapter 17: ESG & the Supply Chain](/docs/legal-ops-kit/chapter-17-esg-the-supply-chain.md)
  - HTML: /docs/legal-ops-kit/chapter-17-esg-the-supply-chain
- [Appendix A: The Legal Project Management (LPM) Project Charter Template](/docs/legal-ops-kit/appendix-a-the-legal-project-management-lpm-project-charter-template.md)
  - HTML: /docs/legal-ops-kit/appendix-a-the-legal-project-management-lpm-project-charter-template
- [Appendix B: The Legal Tech Vendor RFP Matrix & AI-Ready’ Scorecard](/docs/legal-ops-kit/appendix-b-the-legal-tech-vendor-rfp-matrix-ai-ready-scorecard.md)
  - HTML: /docs/legal-ops-kit/appendix-b-the-legal-tech-vendor-rfp-matrix-ai-ready-scorecard
- [Appendix C: The C-Suite Legal KPI Dashboard](/docs/legal-ops-kit/appendix-c-the-c-suite-legal-kpi-dashboard.md)
  - HTML: /docs/legal-ops-kit/appendix-c-the-c-suite-legal-kpi-dashboard
- [Appendix D: OCBG](/docs/legal-ops-kit/appendix-d-ocbg.md)
  - HTML: /docs/legal-ops-kit/appendix-d-ocbg
- [Appendix E: The Prompt Engineering Playbook for Legal Professionals](/docs/legal-ops-kit/appendix-e-the-prompt-engineering-playbook-for-legal-professionals.md)
  - HTML: /docs/legal-ops-kit/appendix-e-the-prompt-engineering-playbook-for-legal-professionals
- [Appendix F: Change Management Toolkit](/docs/legal-ops-kit/appendix-f-change-management-toolkit.md)
  - HTML: /docs/legal-ops-kit/appendix-f-change-management-toolkit