# Qualtrics XM

Qualtrics XM is an experience management platform using AI to collect, analyse, and act on customer and employee feedback across digital and physical touchpoints, serving organisations focused on improving customer experience and employee engagement.

- Vendor: Qualtrics XM
- Region: North America
- Website: https://www.qualtrics.com/
- Canonical URL: /directory/qualtrics-xm
- Categories: AI & Automation
- Sub-categories: Analytics & Business Intelligence
- Capabilities: AI, Analytics
- Related tools: [JAGGAER](/directory/jaggaer), [Tableau](/directory/tableau), [Workzilla](/directory/workzilla), [MindPeer](/directory/mindpeer)